Claims

Our dedicated Claims Team provide assistance from the notification of an incident, right until the payment of a claim. We negotiate with Insurers and Loss adjusters on your behalf in order to achieve the best result.

To report a potential claim please e-mail [email protected] or give us a call on 01702 209546

For Motor Claims, please see below for more information on immediate reporting.

Motor Claims

In the event of a motor claim it is essential that Insurers have immediate notification. The quickest and easiest way to do this is to contact them directly using the phone number shown in your policy booklet.

A selection of our main motor Insurers and their claims contact numbers is shown below.
Please note that when contacting your Insurers claims line it is important to have your policy number to hand as they will require this information. This can be found on your policy documentation provided by Genesis.

AXA Insurance – 0800 269 661
Aviva Insurance – 0800 246 876
Allianz Insurance – 0370 606 4912
Blagrove Underwriting Agency (BUA) – 0330 123 0454
Direct Commercial (DCL) – 01245 678345
Markerstudy Insurance – 0344 705 8183
QBE Insurance – 0808 100 8181
Zurich Insurance – 0800 055 6767

For all other claims please contact our claims department at [email protected]
Alternatively you can call us on 01702 209546

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